Product integrity
For us, integrity applies to both our operations and our products.
As part of product stewardship, we assess safety, health and environmental aspects, as well as compliance with product safety legislation, both where our aviation products are made and in their intended markets. Our corporate-wide Operations Integrity Management System (OIMS) fundamentally drives our operations from top to bottom, ensuring compliance with product stewardship regulations.
As one of the largest refiners in the world, our global supply and distribution networks ensure supply reliability, product quality and timely delivery of our products to your fleet. Our distributors undergo periodic evaluations to ensure that they are committed to the highest level of operational standards. Our Product Stewardship Information Management System applies common global processes and computer systems to capture and communicate information on the safe handling, transport, use and disposal of our products, as well as emergency contact information. ExxonMobil Aviation publishes material safety data sheets (MSDS) for every country in which we operate, though they are not required in every market.
When you purchase ExxonMobil aviation fuels and lubricants, you can rely on our trusted, proven performance – backed by our unwavering focus on operational excellence and more than a century of innovation and technology leadership. Our refineries, combined with a network of proprietary lubricant blending and packaging facilities, provide one of the most comprehensive supply chains in the industry. We have an integrated supply organization managing all of our manufacturing and distribution facilities, ensuring worldwide availability of our products.
We are committed to:
- High-quality products that meet or exceed equipment specifications and customer needs under all reasonable circumstances
- Services that reliably meet responsible standards of performance, efficiency and courtesy
- Accurate information about our products and services, including details about guarantees and warranties
Our commitment to product integrity includes access to our customer service teams and ExxonMobil experts, ready to manage any lubricant related issues.