Investing to improve

Irving:

• Invested ~$3M in infrastructure improvements at the facility. Improvements included a new office building with amenities for drivers, new pavement and relocation of the BOL printer, which has helped reduce terminal time
• Expanded Synergy Diesel Efficient™ product to all lanes. Initially it was only installed on lanes 5-7. This has reduced queuing and wait times

Spokane Hillyard Terminal:

• New throughput contract to strengthen supply optionality, improve rail logistics abilities and provide an in-market backup

East Providence:

• Invested by taking a single diesel arm at Lane 7 and converted it to two ULSD/Heating Oil and two Gasoline arms, which helped debottleneck the site for peak periods
• Added one ULSD/Heating Oil arm to lane 4 (originally gasoline only bay), which increased the customer usability from roughly 35% of trucks to ~95% of trucks.

Ferrysburg terminal:

• We worked closely with Buckeye to influence upgrades to the Ferrysburg truck loading rack that will increase flow rates and reduce terminal wait times:
  • ExxonMobil customers can now benefit from three bays having both gasoline and diesel
  • New rack controllers were installed that are expected to reduce card-in times, aid product selections and reduce downtime during seasonal blend changes

Charlotte Lincoln terminal:

• Since May 2018, we have for the first time been operating at Charlotte Lincoln, which provides an in-market backup for Charlotte:
  • Helps customers avoid drive to Greensboro when Charlotte Kinder Morgan terminal is down

Roanoke Kinder Morgan 2 terminal:

• Operating since November 2018 with a Mogas (Regular/Premium) where originally we just offered Diesel.
  • ExxonMobil now has a full product offer at two of the three Roanoke market terminals

Global Reliability Management System (GRMS+):

System enhancements to further improve quality of data available to make decisions that impact our valued customers at our terminals (e.g., terminal wait times, loading times)